Configuring Email Notification with GMail SMTP

The Peplink Balance has a built-in Email Notification feature that will send out email notifications when one of the following events occur:

  • Email notification test
  • A new firmware version is available
  • Health status changes for any WAN connection
  • VPN status changes
  • Bandwidth usage has reached 75% of the allowance
  • Bandwidth usage has reached 95% of the allowance


Email Notification can work with standard SMTP server. In this example, we will use GMail for Email Notification. To configure GMail for email notification of Peplink Balance, you can follow setup guides as shown below:

  1. Email Notification Setup

Tip: If you are using Google Apps, please enter SMTP User Name and Sender’s Email Address as [email protected]
For Recipient’s Email Address, you can send this to yourself by adding your GMail address, or send this to your IT personnel by entering his/her email address. To send email to multiple recipients, simply enter a new email address in a new line.

  1. Test Email Notification

We recommend users to test the email notification settings and see if all settings are set correctly.
Click Test Email Notification below the setup table. You can see a table showing your settings. Click Send Test Notification to test the settings.

Wait for a few seconds, a text box showing test email was sent would be shown as below.

If you have set properly, recipient(s) should receive an email similar to the following.

After confirmation, you may now click Save button below the setup table to save all settings.

  1. Activate Email Notification

After you have set and saved settings, click Apply Changes to activate changes.


For this to work, you need to allow less-secure apps to connect in your gmail settings. You’ll get an email from Google to that effect, and a recommendation not to allow it. I suspect Google wants Peplink firmware to use stronger auth.

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I’ve been successfully using gmail for several years for this feature.

In the last 12 months (approximately), gmail’s geo-location security has increased and therefore has prevented this feature from working for my BR1 units installed on yachts that travel globally.

(Since, I use the same gmail account on all BR1 units, gmail security is intelligent enough to know I can’t be in 3+ different countries at the same time ?)

In the process of troubleshooting I did the following:

  1. I setup a new yahoo email account yesterday. So far, no 'geo location security alerts from yahoo. I consistently receive geo location security alerts from gmail.

  2. The BR1 email notification test says it’s successful, however, depending on which ‘send’ email account (gmail, yahoo) I use and which ’ receive’ account (gmail, yahoo, hotmail, office365) - I get mixed results. I go to these send & receive accounts and depending on the combination, some don’t show the test message sent or received.

  3. I confirmed the gmail & yahoo security settings are dumbed down. I went into notifications and confirmed that “all reported sign in events are legitimate activity”.

Any advice would be appreciated.

@CBNW, do you think InControl2’s Notification (Group level > Settings > Notifications) meets your requirement?


That will work better than the email notification - Perfect !

Thank you for the prompt assistance.

As this example, somebody have a real text when the device notify had used 75% or 95% data cell? I need that because i have to apply some rules in the email account to filter. Thanks

A post was split to a new topic: “New firmware update available” option

Some of the details are at:

As mentioned in the post, more details on this can be found at:

Happy to Help,
Marcus :slight_smile:

As I use Peplink email notifications to send to:

[email protected]
[email protected]
[email protected]

Which has the Peplink device text as well as email, that’s not a solution that works for me.

I have been unable to get email notification to work on my Max Transit with my google email. The setup looks straightforward and I have checked all settings many times but the test fails every time. Any changes in four years?

What if you combined the restricted domain with an envelope rewrite?

Use plain SMTP to to email [email protected] (where is your G-Suite domain), then use a routing rule to do a “change envelope recipient” and/or “add additional recipients” of [email protected], [email protected], and [email protected].

Though it looks interesting, I suspect that the headers would also be forwarded from the original email and SMS has limited characters before the rest of the message is truncated.

I suspect I would get nothing more than headers.

Possible alternative method:
(have not tried this myself)
Set up a Google alert for new firmware releases