Update not working on Soho MK3 (Firmware 8.1.0)

[TK_Liew]

@Datahead

Reporting here: since installing FW 8.1.0 (update from FW 8.0.2) , browser speed tests cause my Soho Mark III to crash during the upload speed part of the test.

This happens every single time I run a speed test (I’ve done about 15 this morning).

I have Google Fiber that ordinarily has equal download and upload speeds. The problem is that a higher (for U.S. residential) upload speed (anything > 55 Mbps) sustained only for 5-10 seconds causes the Mk 3 to crash every time.

The MK3 stops responding after the speed test and needs to reboot it manually in order to recover it? Please help to attach a Diagnostic Report when you open the ticket.

Thanks.