Remote User Access Settings For FusionHub

[sitloongs]

@vronp

I have reply your question via the following post :

Accessing device behind BR1 using FusionHub

@vronp Not sure you have opened a ticket for this. If you want to verify whether the OpenVPN traffics reaching to the FusionHub, you can actually perform packet capture at the FusionHub Web Admin support.cgi page and open the captured files using WiredShark application to verify any traffics for port 1194 reaching to the Fusionhub WAN. If you did not to see any traffics for the captured logs, that mean the traffics is being blocked at the network level. [image]

Please help to perform packet capture at the Fusionhub end and verify whether the OpenVPN traffics generate from the client is reaching to the FusionHub. If you found the traffics is reaching to the FusionHub please follow up that using a support ticket.