Remote User Access Settings For FusionHub

[sitloongs]

@vronp

I have reply your question via the following post :

Accessing device behind BR1 using FusionHub

@vronp Not sure you have opened a ticket for this. If you want to verify whether the OpenVPN traffics reaching to the FusionHub, you can actually perform packet capture at the FusionHub Web Admin support.cgi page and open the captured files using WiredShark application to verify any traffics for port 1194 reaching to the Fusionhub WAN. If you did not to see any traffics for the captured logs, that mean the traffics is being blocked at the network level. [image]

Please help to perform packet capture at the Fusionhub end and verify whether the OpenVPN traffics generate from the client is reaching to the FusionHub. If you found the traffics is reaching to the FusionHub please follow up that using a support ticket.

[Venn]

Hello,

Can someone confirm this is working for FHub hosted on AWS, I’m getting issues configuring this even with all ports open.

Thanks!

[Kenny]

Which VPN service you are using?

for OpenVPN, the Server IP address in the ovpn file is set to FusionHub’s private IP address, you need to modify the ovpn file to set server IP address to FusionHub’s public IP address. We will improve this in future release.

[Venn]

I tried OpenVPN and LT2P over IPSEC.

That would explain for OpenVPN, I’ll try editing the file.

For the L2TP, any idea?

[Kenny]

L2TP works out of the box in our test.

[Venn]

With 8.1 firmware ?

[Kenny]

tested L2TP with 8.0.2 and 8.1.0, both work fine.

[Venn]

I confirm it works with OpenVPN with a better client (sophos one was failing).

No luck for L2TP, I probably made a mistake somewhere.

Thanks !