Newbie struggling with internet dropping

Everything Else Wireless Carrier Troubleshooting
116

I want to summarize the findings and workarounds known at this point, including a new piece of information many may find helpful:

  1. Using SpeedFusion Cloud can help avoid this issue from happening

  2. As many of our community members have found and reported (thank you!) HTTP health check can identify this problem when it occurs, while the default smartcheck may not accurately identify this outage.

  3. If you are using http health check, the modem will automatically reset after 5 minutes of measured outage. In our testing, resetting the modem is sufficient to temporarily resolve the AT&T proxy issue.

These tools are the best way to reduce the pain caused by this issue at the moment, I hope this improves the situation for all of you.

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