I just got my Pepwave Max transit duo hooked up and at first glance, it is totally awesome. But when I connected my laptop to it, I noticed that some things were not working. Among those items are the following: Safari, Dropbox, Box I did not notice this initially because I first connected and tried to RDP and TeamViewer to a few servers across the internet and it worked successfully, and continues to work. I have tried this with 2 different laptops and an iPhone all with the same results. The laptop can ping google .com, Dropbox .com, and box .com, but the applications are not working. And even though I can ping these URL’s and they resolve successfully, I can not browse to any of them either. Now what is interesting if that if I reboot the Pepwave, then EVERYTHING works and I can access the internet with no issues.
A little background on my cellular plan…. It is an unlimited plan with AT&T that I have had for a long time. That said, the SIM has been in a different LTE router for some time with no issues other than having to reboot the device about twice a day. Hence the reason for buying the Pepwave unit. When it would have issues, it would just stop passing all traffic and would require a reboot to revive it.
With my new device, everything works perfectly when it first boots up. All applications work with no issues. After an undetermined amount of hours (usually overnight), I have to reboot the unit to get Dropbox, Box, & Safari to work again, along with a few other applications like basic web browsing. However, Teamviewer and VPN functions remain unaffected and fully functional. This does not seem like something that my plan would randomly block, and then suddenly unblock because I rebooted my device locally.
I am network savvy, but not knowing the new hardware very well yet, I am not sure the best way to troubleshoot it. I reached out to my vendor, and they referred me to these forums.
Thoughts anyone? Please help…