Firmware 1: [Non-bootable]

I’ve noticed this in ‘System’ and I’m presuming it is preventing me from upgrading to Firmware 8.0.2…

Select the firmware you want to use to start up this device:
Firmware 1: [Non-bootable]
Firmware 2: 8.0.1 build 1469 (Running)

Why would Firmware 1 be non-bootable? Is there anything I can do instead of opening a ticket please?


This is a unknown condition for the boot partition. Please open a support ticket to allow support team to check on this .

Same issue here that you failed to upgrade the firmware ?

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Yes that’s the same issue. Apologies as things have been extremely busy these last few months. I will try and get a ticket raised ASAP.