DNS WAN test failed


#1

I have had this issue with my previous router which used to intermittently take the WAN link down due to DNS wan test failed on WAN 1 - I tried to troubleshoot it several times and couldn’t fully understand why it was doing that… I also though it may be a fault with our WAN link… eventually the WAN port on the Balance one failed so I had to replace the router…

I replaced the router with a NETGEAR and it has been working fine for me for 6 months without any WAN failure or downtime… but it has limited features and doesn’t have VPN…

I tried to setup a newly purchased to balance one on the same set up and first day I get DNS WAN test failed… every time this happens we loose 10 minutes of work… I really want to sort this out… so I can continue to use the balance one…

I am on incontrol2 - online one the same ID you have all the logs please let me know if you need anything else…


#2

Change your health check from DNS to ping and ping a big corporate website (I use google and bbc.co.uk here).
Your ISP likely has busy DNS servers which causes the Peplink DNS health check to time out.


#3

Please check the followings forum post for more information regarding to WAN health check.