Cannot Achieve Gigabit Throughput on WAN / Balance One

[TK_Liew]

@networkguy1990

Good Evening

We have opened a ticket with support but we have 2 balance 580’s in the field recently defaulted and running firmware 6.3.3 and 7.0.0

they are experiencing the same problem where on a gigbit circuit they are only achieving 450 mmbps download and 990 MBPS upload.

We are using a cat6 patch chord, and these are from two different ISP. When using other devices we receive the full circuit. These devices are also spiking 100% while performing test. We have tested beoth devices with both LAN users (Several) and Lan users(just 1) and achieve same results.

We really need someone with peplink to look into this issue as the 580 is rated for 1.5 throughput and 1000 users and we are struggling.

@Tim_S @Steve

Since you have opened ticket, we will follow up from there. Thanks.