Peplink Balance one / cord test speed not full 500M

[TK_Liew]

@networkguy1990

Good Evening

We have opened a ticket with support but we have 2 balance 580’s in the field recently defaulted and running firmware 6.3.3 and 7.0.0

they are experiencing the same problem where on a gigbit circuit they are only achieving 450 mmbps download and 990 MBPS upload.

We are using a cat6 patch chord, and these are from two different ISP. When using other devices we receive the full circuit. These devices are also spiking 100% while performing test. We have tested beoth devices with both LAN users (Several) and Lan users(just 1) and achieve same results.

We really need someone with peplink to look into this issue as the 580 is rated for 1.5 throughput and 1000 users and we are struggling.

We are utilizing IPERF testing and all the streams are equivalent to the full GBS. However when there are 500 clients on the balance 580 all asking for more speed we are unable to pass more than 450 through the peplink. When we swapped it out for a Nomadix speeds for the users dramatically improved and users were able to utilize 850 aggrigate.

@Tim_S @Steve

I have feedback here. We need to follow up with you in ticket since we can do more checking there.

Thanks.