VPN L2TP with IPSEC

[Nguyenhp]

Hi,
I follow instructions like the URL :

Setting up L2TP With IPsec

Setting up Your Peplink Device On Balance models, navigate to Network > Remote User Access. On MAX models, navigate to Advanced > Remote User Access. The following menu will appear: [image] Click Enable, and the menu will expand. [image] Enter your preshared key in the Preshared Key text area. In the Listen on section, select the WAN ports that you want the L2TP server to pay attention to. Be sure that at least one of the WAN ports have a public IP address. Under the User Accounts secti…

but I can not connect to the VPN. (I tested with 2 other PC from the internet : windows 10 and windows sv 2008)

How can I troubleshoot this issue ?
thanks !!!
Peplink 580.

[Erik_B]

The password is in the “domain” field instead of the “password” field in your screenshot.
This seems to match the error description.

[Nguyenhp]

Yes, I see, but I entered the right password in the password field.
I have new trouble

I tested this pc with another VPN (IBM3850 , this vpn server is the draytek vigor2920, l2tp ipsec) , it connected.

[Nguyenhp]

I test with windows server 2008 (anorther PC).

[Erik_B]

Hi Nguyenhp,

To be able to connect using L2TPover IPSec make sure the following ports are not blocked :UDP 500. UDP 5500 and UDP 1701.
Disabling your firewall temporarily might help?

If you stil encounter problems, you can try using an OpenVPN connection instead:

Configure Remote User Access using OpenVPN

[image] Available from firmware version 8.0 Introduction Besides being able to use PPTP and L2TP with IPsec you can now also use OpenVPN for Remote User Access to your LAN. This article describes how to configure your Peplink router and a Windows 10 client for remote User Access using OpenVPN. Configuring your Peplink router Log on to the web admin interface of the Peplink router. On Balance models, navigate to Network > Remote User Access. On MAX models, navigate to Advanced > Remote U…