I am able to remotely access the Balance 20 VPN server using PPTP protocol, but have not been successful using L2TP. Is it necessary to open any ports/protocols in the firewall or forward any ports for this? Are there any security settings that need to be set in the client? I have tried to do this b…

Unable to access VPN server via L2TP

TK_Liew May 21, 2017, 6:33pm 8

I believe the Balance 310 is behind a NAT device. If so, please refer to this link.

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Unable to connect to L2TP VPN on Windows 10