I was wondering if i could get some advice please. I currently have a Pepwave MAX HD4 MediaFast, and I have 2x roaming sim cards in and I am using 2x local sims.
The application is on a motor yacht so we are in the footprint most of the time for the local sims to be used.
I have recently had an issue where the local sims are not getting used. the only connection I have to the WAN is through the roaming sim cards. The Dashboard is showing that cellular 1 & 2 are connected priority 1(roaming SIMs), but when i move the local sims up to priority 1 from disabled they are just stuck at “Obtaining IP address” I can see that there is signal there but its not connecting.
The local cards we are using are COSMOTE (greek) prepaid with 50gb of data, I’ve tried several new identical sim cards with the same result not being able to connect.
I have checked the details of each cellular and can see that the local sim cards are not obtaining a DNS server address. I have also deselected this option and tried the other option of manually inputting the DNS server addresses. e.g 220.127.116.11 and 18.104.22.168
I also have an error message at the bottom of the dashboard page with the following
An error occurred in the Content Hub storage. Please contact distributor for support. (F112)
Can anyone please advise. I need to be able to use both the local sim cards and roaming sim cards as priority 1.
Thank you in advance for any support.