Public bug tracker

Hi guys
following on from the comments on this post “Firmware 8.1.0 RC 3” i would like to request that Peplink maintain a public bug tracker which records active and resolved bugs (including the firmware where a bug is resolved) as well as access to current special builds which fix known bugs in-between RC builds.

I think this would be really useful to partners and customers and would help Peplink as it would reduce the number of duplicate tickets that get raised with customers reporting the same problems.

While the information in the release notes have improved over the years, it isn’t easy to find out if a fix in a special build has been pushed into the RC firmware, or if a problem in one beta/RC has been fixed in the next release.

thanks
James

15 Likes

Whoop whoop! A great idea. Yes please. +1

3 Likes

Good idea!
If it is not possible to add a bug tracker as a public feature, maybe it can be added to the Partner Pavilion?

5 Likes

That’s a great idea James!

2 Likes

Another +1 for this :slight_smile:

2 Likes

Great Idea +1 for this

2 Likes

Grand idea, +1 (several times over) please!

2 Likes

Completely agree. This benefits everyone, the company and customers. Company gets less tech support requests when people can see their issue is known and being worked on. Customers can see others are having the same problem and be assured their issue is not unique to them or anything they are doing wrong. Win. Win.

3 Likes

Absolutely needed. So many times every of us clarifies bugs with the support finding out, that someone else already raised the issue.
This would even save PL‘s support time and effort.
We could better find out, too, if we should wait with upgrading our productive units to a new fw revision.
8.1 was a real mess for me. I will not adopt that quickly to a new fw release again.

2 Likes

Great Idea!!! +1

1 Like