I’m trying to use the hotspot on my wife’s iPhone 8 as a Wifi as WAN source, but it won’t connect to it. Just keeps scanning and connecting but never connects. It works just fine with my iPhone 7. Any ideas?
Do you mean Surf WIFI WAN work fine for iPhone 7 ? but not iPhone 8 ?
If yes, can you please check the Phone name defined for iPhone 7 and iPhone 8 ? Detail info can be found using URL below (Please check “Step 4: Check Phone Name”)
If you still having problem, please open a support ticket here for support team to check.
Yes, I am saying that it works fine with my iPhone 7 but not with my wife’s iPhone 8. Mine phone’s name is Edward’s iPhone, and hers is Angela’s iPhone. She uses the personal hotspot feature every day on her computer, so that part is working fine. It’s just that it doesn’t work with the Pepwave Surf Soho.
Please open a support ticket here for support team to check.