I am trying to work from home with my second job with someone using a Peplink Balance One running firmware version 7.1.0 build 3433. I noticed that I don’t have OpenVPN as a option when you choose the VPN Network Type under the Network Section for enabling Remote User Access. Do I need to upgrade the firmware?
Yes, OpenVPN as remote user access option was introduced in firmware 8.0.
You can download the firmware from https://www.peplink.com/support/downloads/