i’m having the same issue and had created this related thread
i had the problem again about 2 hours ago; here are the details. let me know if there are other tests i should be adding:
Date and Time: 7/30 5:54pm
Does the problem occur on multiple client machines? YES
Can you ping google.ac (i used a new domain, that i’ve never been to for each step) from a client computer? YES (a lot of times in the past i’ve not been able to do this)
Can you traceroute google.ac from a client computer? YES (a lot of times in the past i’ve not been able to do this)
Can you ping google.ad from another client computer? YES (a lot of times in the past i’ve not been able to do this)
Can you traceroute google.ad from another client computer? YES (a lot of times in the past i’ve not been able to do this)
Can you connect to devices via ports other than 80 and 443?
-
SSH (on port 6xxx)? NO
-
NTP (TCP port 13)? YES
cat </dev/tcp/time.nist.gov/13 -
SFTP (port 22)? YES
sftp [email protected] (password is password) -
WIFI Call - interestingly, I got an iphone wifi call during the outage, and it came through and worked no problem… so I assume that doesn’t use 80 or 443??
Can you connect to the peplink modem and login as admin? YES
Can you ping google.ae from the modem? YES
Can you traceroute google.ae from a client computer? YES
Anything relevant in the event log? NO
I downloaded the diagnostic report in case it’s needed in the future