All,
Normally, there is a network ports view which we can see the port that are connected and the configuration on IC2.
I noticed that it has not been appearing for Balance 20X. It is still appearing on B One plus or 5G.

Are you facing the same issue?
Hi,
You’re not the first one to mention this. See this thread here for more information:
There is also a list of devices supported.
Hope this helps.