Network Ports view is missing in Incontrol

All,

Normally, there is a network ports view which we can see the port that are connected and the configuration on IC2.

I noticed that it has not been appearing for Balance 20X. It is still appearing on B One plus or 5G.
image

Are you facing the same issue?

Hi,

You’re not the first one to mention this. See this thread here for more information:

There is also a list of devices supported.

Hope this helps.