Hi, @mike4
Welcome to community.
Have you try to reset (factory default) your device?
From google…
" To perform a hard reset on a Peplink device, locate the reset button (often found on the back or front of the device) and press and hold it for at least 10 seconds, or until the device reboots according to the Peplink Community. Some models may require holding the button while unplugging and replugging the power. This will restore the device to its factory default settings.
Here’s a more detailed breakdown:
- Locate the Reset Button:
- Peplink devices typically have a reset button, sometimes behind a small hole that requires a paperclip or similar object to access.
- Check the device’s documentation or the Peplink Community forum for specific instructions on your model.
- Initiate the Reset:
- For a standard reset:
Power on the device, insert a paperclip or similar object into the reset button, and hold it down for 10-15 seconds.
- For a more thorough reset:
Some models may require holding the button while unplugging the power, waiting a few seconds, and then plugging the power back in while still holding the reset button.
- Observe the Device:
- The device should reboot and return to its factory default settings.
- You may see lights flashing or changing state as the device resets.
- Access the Device:
- Once the device has restarted, you can access it using the default IP address (usually 192.168.1.1 or 192.168.50.1) and default username and password (often “admin” for both, or refer to your device’s documentation).
- You may need to log in and configure the device again after the reset.
"