Macbook wifi does not work unless I jump to alternative ssid


#1

Hi,
With Macbook, its rare to completely shut down. When bringing the macbook back to on state, I find the wifi becomes connected to the last known ssid, however dns is unable to resolve nor does entering an ip address into the browser. As soon as I select another SSID that the pepwave advertises it works straight away.
I have created two ssid’s, one to force to 5ghz, the other 2.4ghz, as I always found the mac would get stuck on 2.4.
I have another ssid that allows both, I might see if the same issue occurs if using this one.


#2

Possible to share which Pepwave device you are using?


#3

ac mini x 3 in the house


#4

May I know the problem is intermittent? Other devices like Windows based machine having the same problem?


#5

just mac.
One HTC android had to always manually connect to wifi, it would not auto
connect.


#6

We received the similar complaint and we are fixing the issue. Please stay tuned with us!

Thanks for your patience.


#7

THanks,
Hey, how do I make a request so that when one configures a new SSID and you
hit save, a prompt comes up saying “this action will cause all AP’s
receiving this new SSID to experience a DOWN UP interface event and all
clients will suffer about 45 seconds of interruption”


#8

Hi. It seems to me that that would be quite a trick – to download a new config to the AP(s) while having them operate normally. One may note that Peplink’s competitors generally operate the same way – the AP is pretty much OTS while provisioning is in progress.

Rick


#9

just a suggestion that one is warned before applying


#10

Any update about this issue mac issue?


#11

This is the latest feedback from the engineering team.


#12

Hi,
Any update?
Also my HTC m8 phone has to manually be told to connect to a Pepwave ac
mini. But my htc m9 does not it reconnects fine. So does a Samsung Note 2.
the same M8 at my other house always reconnects fine (not on pepwave at
this property).


#13

This should relate to the setting of that particular Wifi profile on the phone. Please check and confirm.


#14

any update?


#15

any update for the mac issue mentioned here?


#16

@evanvilla, you may refer to the forum thread below for the update.


#17

To save people reading this time as its a long link supplied:
"
3.6.0 RC4 is available , and also its AP Controller Firmware Pack (1153.fwb7).

Fix 2.4GHz stability issue.
Fix Captive Portal redirection failure in non-Management VLAN
Thanks,
Lewis (peplink team) "


#18

Hello @evanvilla,
Here is the direct link to the posting on the latest firmware update:


Happy to Help,
Marcus :slight_smile: