How to Get Balance 210 to work with Verizon 6620L

Hi mjb87:

  1. 1023 is just a higher iteration on 1017 and things should work all things being equal.
  2. Just to confirm, the 6620L is directly connected to the USB port? Nothing between?

If so, we’d want to get our Engineering Team to take a closer look at things via a support ticket. They’ll need a landline/ethernet connection hooked up (in addition to the 6620L connection) and Remote Assistance enabled.