I have a Balance 210 with latest firmware (8.0.2 build 4407). The Modem Support Package is listed as 1023. I am trying to get a Verizon (Novatel) 6620L USB modem to work with the router. It is listed by Peplink as compatible with Modem Support Package 1017.
Does this mean I have the wrong Modem Support Package? Or is 1023 just a higher evolution than 1017 and thus it should work just as well? If I need a different package, how do I get it?
The 6620L is set for USB tethering and is connected to the USB port on my Balance 210. Yet the Balance 210 indicates “No Device Detected.” What am I missing?