Praise: I’m loving 8.1 in general, seems stable and the new features are great. Bravo!
Concern:
Throughput problems. Some of us are not seeing 600mbps on our Balance Ones, and if this is a widespread bug, I think this will cause trouble for Peplink if 8.1 is released with this bug. See Balance One Core Underperforming Throughput - #7 by oakhurstmgmt for details.
Hello @Lai,
We have had several systems fail to upgrade from 8.1.0 RC2 to 8.1.0 RC4 via IC2, all were scheduled to upgrade overnight at 2 am Sydney time.
10 x FusionHub (1 x private hosted, 9 x AWS EC2 hosted) across six (6) Organisations
1 x Balance 380 in one (1) organisation
All have the same error. They were all previously upgraded through IC2 and none have had any changes that would block access to the download subdomain of Peplink.
We have also had a unit remotely upgraded via IC2 that has since then crashed, unable to recover
1 x MAX BR1 LTEA
Of concern is what we see in the logs, why on earth would you install MediaFast and ContentHub firmware components on a BR1?
We have not yet checked the logs of other systems, though we recommend removing & simplifying unnecessary code from the firmware for devices that do not need it. That would have to improve the firmware stability and reliability we’d expect considerably.
We have looked into the Balance 380 as the customer was getting alarms from the system for several hours. The emails that are shown in this image align with the 20 attempts to update the firmware
What we have found is the firmware upgrade process is getting initiated from InControl2 and accepted by the Balance 380, the Balance 380 is then rebooting after receiving the firmware, though it is rebooting back to 8.0.1 RC2. This image is from the logs within InControl2 and some device details.
Hello @Lai,
We may have located the issue for you for these two. When we look at the reboot menus of the Balance 380 and the FusionHub we see that both slots have the same version of the firmware.
IC2 showed wrong build number for the following model, and now has been fixed. As the firmware binary have no issue, therefore, if you upgraded the unit successful, then you would have correct 8.1.0 RC4 version.
Hello @Lai,
We have just seen a potentially new issue with Optus here in Australia, Optus SIMs have started showing up on a PDX as roaming, yet Optus has lots of local network coverage and capacity.
Hello @sitloongs,
Ticket # 20070825 has been created for the Optus roaming fault on the PDX with screenshots, diagnostic file and other device details.
Happy to Help,
Marcus
I wanted to mention something I noticed in case it is a bug. If it’s intended behavior that is great, I just wanted to check. I have 3 AP One AC Mini’s controlled by my Max Transit with the built in AP disabled. On the dashboard it used to list my active SSID’s where it now says “(No Wi-Fi AP)” in the screenshot below. Again, if this is intended you can disregard this message. I just wanted to mention it in case it’s a bug.