Do I need to grant access for devices like temperature sensors and smoke alarms to allow them to join the Wi-Fi created by my Max transit 5G?

[sitloongs]

@ThirdEyeSamuel ,

Please submit a ticket here and allow support team to check for the connection logs.
https://ticket.peplink.com/ticket/new/public

Please make sure you attach a diagnostic report in the ticket and provide the MAC address for the device that having issue to connect.

Steps to obtain a diagnostic report from the device can be found using the following URL:

Obtaining a Diagnostic Report from a Peplink Balance or Pepwave MAX Device

At times you may be requested by Support to provide a Diagnostic Report. Or, when opening a new ticket, you can also attach one together with descriptions and reproducibility of your issue. Please follow the steps below to obtain a Diagnostic Report from a Peplink or Pepwave device: Connect to the Web Admin Interface with a web browser. Go to Status > Device. Click the Download button next to the Diagnostic Report field. A prompt will appear for saving the file containing the Diagnostic Re…

Things you can check as well to isolate the issue :

1. Make sure country setting is correctly configured based on your location.
   

   

2. Use a static channel 1 and verify whether it will help those device to connect: