I have been using a Balance One for about 2 years without any issues. This morning I had an issue where the WAN went offline, and I was not able to access the web interface. I didn’t have any issues with the LAN - all computers were able to communicate without issue.
I have two WAN connections - MediaCom as the primary and AT&T as Backup Group 1. It is possible the MediaCom connection went down at the same time this issue came up, but I can’t say for certain. I am looking for insight as to why I couldn’t log into the router. After about 20 minutes everything was back to normal with no indication of any issues.