So I’ve tried two different ways and I have the same issue. First is to include the Balance with the AP’s. With this we add the VLAN in InControl, make sure our switches tag that traffic to the LAN port on the Balance. Everything works just fine without a captive portal. The Balance handles DHCP, endpoints get an IP and can surf the web. Add Captive Portal and it connects, get IP and can ping and resolve but no HTTP internet traffic and no portal page prompt.
2nd way is to not include the Balance but just add the VLAN to our firewall, switches and the AP’s. Endpoint connects, gets IP from firewall and can surf just fine. But as soon as we add Captive Portal, same issue…no portal page prompt so again connected but no Internet surfing.
Really need some help to get this going. I keep thinking maybe something with the actual firewall between the AP’s and the Balance which is why I thought just taking out the Balance and only having the VLAN on the AP’s to the firewall (so no tagged vlan going through the firewall) would work…but the results are the same.