Cannot get Peplink Balance 20x to connect to comcast modem...

[wcnetworks]

yes this is a known bug i discovered back in oct 2020 on firmware 8.1. you can read about it here:

Discovered a MAJOR, really irritating bug

Hi there. Im new to the peplink family and the forums but definitely not new to networking. I am a licensed communications contractor and work on technology and networks for a living. I have a peplink balance20x at my home that has been working great for a month or so and i really like it. was happy to finally get rid of the POS netgear nighthawk that used to work great. I have comcast for hardwired internet and AT&T SIM card for cellular backup. couple weeks ago comcast went down for “routin…

Peplink was able to fix it in a subsequent firmware update…

which firmware are you running?