Cannot Achieve Gigabit Throughput on WAN / Balance One

Is this still the current status? In particular are uploads on Peplink One units still limited to around 200Mb when using a Mac?

I’m getting more than 200Mbps, but depending on the configuration, not that much more. Definitely limited with the Mac still on Balance One.

The Balance One is rated for up to 600Mbps total WAN-to-LAN throughput and if you are having issues please open a support ticket for further investigation:

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This is specifically for LAN-to-WAN. On the one hand I would have expected that to be simpler as there is usually less inspection on outgoing traffic. But clearly something is going on to cause that limitation if its able to handle incoming traffic at 600Mb rates.

My main site has a gigabit ethernet connection, and I was the original reporter of the issue. I still regularly top out at 300Mbps download and upload from a 1Gbps ethernet direct attached Mac Mini, and via WiFi from several other Macs. If I remove the Balance One completely, I’m able to get almost 900Mbps bidirectionally through the connection. I think it was traced down to TCP behavior and potentially MTUs on top of this, and doing the conversion from one side to the other.

Good Evening

We have opened a ticket with support but we have 2 balance 580’s in the field recently defaulted and running firmware 6.3.3 and 7.0.0

they are experiencing the same problem where on a gigbit circuit they are only achieving 450 mmbps download and 990 MBPS upload.

We are using a cat6 patch chord, and these are from two different ISP. When using other devices we receive the full circuit. These devices are also spiking 100% while performing test. We have tested beoth devices with both LAN users (Several) and Lan users(just 1) and achieve same results.

We really need someone with peplink to look into this issue as the 580 is rated for 1.5 throughput and 1000 users and we are struggling.

@Tim_S @Steve

Since you have opened ticket, we will follow up from there. Thanks.

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Was this ever resolved? We are having the same issue… two 1gb Wan connections and not the same speeds from WAN to LAN on peplink. But directly to the WAN connection we get the speed as advertised…

I just opened a ticket as well…

I’ve same issue with balance one. with Comcast gigabit and one 70/4 Uverse connection I’m getting only 50-60 Mbps which is even much less than I used to get on Balance 20 (which balance one replaced). Just opened ticket and submitted diagnostic logs.

Don’t think this is related to the same issue. Anyway, we will followup with you using support ticket.

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Hi, Can a Balance One do the same 600Mbps in the opposite direction: LAN-to-WAN as well?

Yes, the direction should not matter - it’s a total of 600Mbps throughput.

If you have applied the 5-WAN license then this will reduce it down to 400Mbps total.


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As in down + up = 600Mbps ?

Correct. Throughput is the total combined

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I installed a Balance One a few months ago as my Balance 310 (ver 4) would only pass about 30mb/s on a WAN rated 80mb/s. In a Test, the max thruput I was able to achieve on the Balance ONE with my moderately extensive routing tables was 130mb/s. I think the Balance units must be quite sensitive to how much detailed routing is done in the machines and this can dramatically affect the Wan to Lan thruput.

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I read the strings and I want to say wow you did a great job dedicating your time to the support team. Obviously you wanted better results and unfortunately that wasn’t able to be achieved.

I have a client with a Balance 305 and getting the same results as your test with a gig internet and factory default settings. Maybe the marketing documents need to be updated for this model as well.

We are having the same issue on a Balance 305.

@jantzen_wired, can you share the hardware revision and firmware version of your Balance 305?

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Hardware Revision 1 and Firmware 6.3.4 build 3613

The FAQ/knowledgebase section of the Forum provides a useful overview w.r.t. router throughput for various versions: What is the Throughput for my Balance Hardware Revision?



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