Good day everyone.
I have a balance 580 and is inaccessible. When i try to power on the device it doesnt proceed to a proper bootup, but instead get stuck in the initializing phase. I called the vendor that supplied the balance, the device’s warranty is already expired but they offered to take a look at the device in hopes to fix it. I would like to get the device fixed but i want to delete/erase/reset it’s config first before sending. How can i achieve this with the current state of the device?
I would really appreciate any help from this forum.