Balance one site-to-site to Balance 710

[TK_Liew]

@msaeed, please refer to the link below.

Configuring 1+1 Backup by High Availability (HA)

1+1 Backup requires a pair of Peplink Balance devices or MAX 700/HD, operating in active-standby mode. When the master device is down, the slave device takes over and handles all the LAN traffic. Peplink Balance 210 or above, MAX 700/HD support High Availability (HA) failover between two Balance/MAX devices based on Virtual Router Redundancy Protocol (VRRP). Periodic VRRP advertisement packets are sent out from the master device to VRRP-specific IP multicast addresses. The slave device assumes …

[msaeed]

Dear Peplink support team,
the VPN tunnel is flapping between my main balance 710 and remote office balance one.at balance one i configured WAN1 as standby and using 4G with WAN2 for testing 4G stability
i got the below event log

Oct 04 10:10:07 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) connected to GHQ_TO_Fuchs-Yanbu
Oct 04 10:06:25 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) disconnected from GHQ_TO_Fuchs-Yanbu
Oct 04 09:56:12 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) connected to GHQ_TO_Fuchs-Yanbu
Oct 04 09:54:30 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) disconnected from GHQ_TO_Fuchs-Yanbu
Oct 04 09:43:52 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) connected to GHQ_TO_Fuchs-Yanbu
Oct 04 09:42:00 SpeedFusion: (Fuchs-YanbuFactory-C1A0, sn:) disconnected from GHQ_TO_Fuchs-Yanbu

Oct 04 10:10:07 PepVPN: (GHQPeplink-9684, sn:) connected to Fuchs-Yanbu_TO_GHQ
Oct 04 10:06:24 PepVPN: (GHQPeplink-9684, sn:) disconnected from Fuchs-Yanbu_TO_GHQ
Oct 04 09:56:12 PepVPN: (GHQPeplink-9684, sn:) disconnected from Fuchs-Yanbu_TO_GHQ
Oct 04 09:43:52 PepVPN: (GHQPeplink-9684, sn:) connected to Fuchs-Yanbu_TO_GHQ
Oct 04 09:42:00 PepVPN: (GHQPeplink-9684, sn:) disconnected from Fuchs-Yanbu_TO_GHQ

[TK_Liew]

@msaeed, looks like this is related to the WAN connectivity issue between Balance 710 and Balance One or the sensitivity of the SpeedFusion tunnel/WAN health check or others reason. This required further check on both boxes. I suggest getting help from your point of purchase to further diagnose the problem.

[msaeed]

could the below cause the problem?
1- Balance one WAN1 connected to DSL and take 192.168.1.5
WAN2 connected to 4G modem and take 192.168.1.10. i mean same rang.
2-Balance one ,i changed WAN1 to standby which is by default is the main one
3- Balance one ,the remote branch has around 50 users connect to the main branch using the tunnel.
4- Balance one, 4G signal is weak .(but by checking the log WAN2 didn’t disconnect. only VPN tunnel disconnected
kindly i need your suggestions.

[sitloongs]

@msaeed

You are mentioned that no WAN disconnection for the devices end and that show that the issue can be related to the point to point between the devices.

Suggestion is to check the point to point connection between the Balance One & the B710. You may need to do some packet capture for both end to verify the packets sent whether can reach to the both end devices when the issue happen.

[msaeed]

Dear Peplink Support,
my Balance 710 Firmware is (7.1.0 build 2287).now version: 7.1.1 is available and i already update all Balance one remote branches to version: 7.1.1.
is it save to update balance 710 to version: 7.1.1.

[msaeed]

Dear Peplink support,
still waiting for your help about the above issue

[TK_Liew]

@msaeed, as mentioned here. You need to verify the point to point connection. If you need help to do the verification, please get the technical assistance from your point of purchase.

Thanks.