Balance one site-to-site to Balance 710


#21

Then potentially the return path from the DC network is broken. Your DC firewall could be blocking traffic from unknown remote subnets, or you might not have a route in their for the remote subnet with the B710 LAN IP as the gateway.


#22

i connected direct to my Balance one. i ping the LAN IP.
i always get as the below. what the problem?

Reply from 10.17.17.254: bytes=32 time<1ms TTL=64
Reply from 10.17.17.254: bytes=32 time<1ms TTL=64
General failure.
General failure.
General failure.
Request timed out.
Reply from 10.17.17.254: bytes=32 time<1ms TTL=64
Reply from 10.17.17.254: bytes=32 time<1ms TTL=64


#23

Not enough info. Would need a network diagram with your IP addressing to begin to help. Or log a ticket with engineering (who will also need a network diagram with IP addressing).


#24

Dear martin.
below the log. i connected my PC direct to the balance one LAN interface.
and ping local LAN interface of Balance one

Apr 10 14:38:03 Port: Port 1 status changed (link up, speed 100 Mbps Full Duplex)
Apr 10 14:38:00 Port: Port 1 status changed (link down)
Apr 10 14:37:23 Port: Port 1 status changed (link up, speed 100 Mbps Full Duplex)
Apr 10 14:37:20 Port: Port 1 status changed (link down)

#25

@msaeed

The logs show that this can be related to the physical link/ports speed negotiation issue:

  1. Other devices having the same issue ? What is the OS running for your PC ?

  2. Do you try before static the LAN port speeds ? (100Mbps / 1000Mbps for the LAN port )

  3. Check Ethernet cable


#26

D
Dear martin,
can i connect Balance One in the branch to MPLS as WAN1 and WAN2 to internet.so the two link can be as a failover for the branch


#27

Yes you can. On private point to point links (like MPLS and P2P WiFI) its worth turning on connection mapping in the SpeedFusion profile to tell the balance that certain WANs can only create tunnels between their directly connected counterparts:


#29

Hi PepLink Support,

I try to set up VPN for our external worker access to our LAN network. I followed your guide here(Setting up L2TP With IPsec) Setting up L2TP With IPsec but without success. When connecting using Windows 10 VPN client, I got “A connection to the remote computer could not be established, so the port used for this connection was closed…”. i have B710 firmware version: 7.1.0