Balance One loses wifi connection regularly LAN no problem

Product Discussion Peplink Balance
13

Since following the direction of Support Team member Yaw Theng and following the information below, it is has run like a champ. I’ve tried to crash this thing by throwing everything I could at it and it has just purred along. Yaw is still going to follow up with me but I want to express my gratitude to Yaw and the Peplink community. You saved me money and made me a Peplink customer for life.

Here is the steps emailed to me that helped me clear it up.

STEP 1:

STEP 2:

  • backup the configuration file from the router

STEP 3:

STEP 4:

  • factory reset your router to its factory default setting

STEP 5:

  • wait for the router to boot up properly
  • downgrade your router back to v6.3.2s001
  • this will fix the known issue

STEP 6:

  • upgrade the router back to v7.1.0s026 using the firmware provided in STEP 3
  • restore back the previous working configuration from STEP 2

STEP 7:

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