Balance_6C77 stopped working

our device Balance_6C77 stopped working and need to be re-start the power to work again it’s happening like 3 to 4 x a month what can I do?

Also how can I register the device?

Please ensure it is running the latest firmware. If the problem persists with the latest firmware version, please download the Diagnostic Report immediately after the reboot. Then open ticket and enable Remote Assistance for us to do further checking.


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