This upgrade did not work out too well, at least in one instance:
Background:
An HD2 IP67 LTEA is located in a remote area, connected only by cellular (Verizon). It is connected to a B380 hub (SpeedFusion) and handles local servers, devices and Pepwave access points…
History & problem:
The device has been working flawlessly with FW 8.1.1.
An upgrade to FW 8.1.2 GA seemed to succeed, but some hours after the upgrade we observed that the unit no longer responded to WebUI logins (be it from WAN, SF or LAN), nor to UI access from InControl, nor did it report to InControl, nor did it respond to speed fusion speed tests from the B380 hub (the error there being “Error: Cannot connect to remote server at port 5000”) .
The response to a connection to the login URL (via a public IP address, the speedfusion connection or from a server on the LAN) is “System error” after the URL is directed from the base URL (https://router.xxx.com) to the usual landing path (https://router.xxx.com/cgi-bin/MANGA/index.cgi).
The unit continues to route correctly, and remote access via SF to device-local servers continues to function.
We have no direct, physical access to the device, so a local reboot or similar attempts to kick it back alive are not available to us.
With IC2 connection and WebUI connections both inoperative, we cannot get a diagnostic report nor turn on RA.
I can provide sample screenshots demonstrating things that work (the core functionality of routing and speedfusion connectivity) and those that don’t (IC2, WebUI via LAN, WAN, SF).
Suggestions?
Ticket submitted: 21050466