We have a balance 30 lte running on Verizon . It’s basically only running a dhcp server and backup internet over cellular . It’s running the latest firmware .
Everyday at some point the router stops responding . It won’t give out dhcp addresses anymore and if you set a static address on the client the router still isn’t reachable. Unplugging the router usually fixes the problem but the first and sometimes second reboot the router hangs booting up (solid red status light indefinitely)
Looks like I’m having the exact same issue (router stops responding each evening, usually rebooting in the morning will get it working again, but not always, doesn’t hand out DHCP addresses or respond to ping on static IP).
Was the support team able to resolve your issue? If this is a common issue, having the solution posted on the forum would be helpful.
We did tons of diagnostics , and the only thing we really had programmed into the router was dhcp and backup priority to cellular … the most basic of setups …
Takes several reboots before the router will show up on the network, then after some period of time, usually less than 2 hours, it just goes offline again. Usually all the LAN lights go out and all LAN traffic is stopped.
So basically yes replacing the router and getting a new sim from Verizon has fixed the problem , honestly I think it was likely the sim because the router had been previously replaced , I know that sounds crazy but i honestly think it was the sim …