I have a Balance 30 LTE.
I’m setting it up for the first time and have been having repeated problems with the LAN ports shutting down or not working.
I am running firmware 6.3.3 build 3231
The following scenarios are related. I usually experience Scenario A multiple times in a row with multiple reboots until it works, then I experience Scenario B until the LAN ports just shut themselves down again.
The 30 LTE LAN never connects. IP never shows up on the network (192.168.1.2)(can not ping the IP).
If I reboot the 30 LTE, sometime a several times, the LAN ports start working and I can see it on the network (ping works)
After the above, the 30 LTE works FANTASTIC
But only for a couple hours. After a couple hours, the LAN ports all shut down. The IP is not visible on the network.
Then when I look at the physical unit, all the LAN lights are turned off. No green connectivity lights, no yellow activity lights.
Sometimes the Status light is still green.
Sometimes the Status light is solid red.
I have to pull the power and hard cycle the 30 LTE to try to get the LAN ports to start back up.
Which cycles back to either Scenario A or B above.
I really love the unit when it is working. But It only works for 2 - 3 hours at a time.