Our Pepwave Surf SOHO MK3 (7.1.0s026 build 1291) sits behind the ISP gateway. The SOHO has a core LAN and three VLANs. Only the core LAN has access to the router. Our wireless printer (Brother HL-2270DW) shows connected on the client list, and its IP address has a DHCP reservation on the core LAN. A report printed by the printer indicates that it has successfully connected wirelessly to the core network.
The problem is that the printer will not respond when I try to print a page. I receive a system message that the printer is not connected.
For the purpose of resolving this issue, the firewall rules allow all internal, inbound, and outbound traffic. I am not at this time trying to print from or through a VLAN, but from the core LAN, on which the printer resides.
When pinging to the printer via the LAN connection: “5 packets transmitted, 5 received, 0% packet loss.” A traceroute of 30 hops max., along the LAN connection to the printer’s IP address, results in 30 sets of asterisks.
Your help is greatly appreciated! Thank you!