White Screen Issue on Peplink Web Admin Interface

Hi everyone,

Iam having an issue with my Peplink Web Admin Interface where the screen just turns completely white screen when I try to access it. The page loads, but no menus, settings, or options appear it’s just a blank white screen.

Iam using a Peplink Balance 20 running firmware version 8.1.3, and I have tried accessing it on Google Chrome (Version 97) and Mozilla Firefox (Version 96). I have already cleared my browser cache, switched browsers, and even rebooted the device, but nothing seems to fix it.

Has anyone else dealt with this issue before, or does anyone know what might be causing it? Any advice would be greatly appreciated!

Hi…

Try to force your browser to use https:// to access the device.

Sorry to say… both web browsers are very outdated.

Hey Rubbyhaul, welcome to the forum.

This issue is caused by a multitude of reasons (not specific to Peplink), but the real issue is your current Chrome and Firefox versions. Both of those are currently at v133. If 8.1.3 has worked before there’s no real reason to update it (except for security patches and new features), but consider that as well.

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