Web mail - Log in - Log out


#1

Hello,
I’m using Peplink Balance 580 (5 line internet)
there is a problem recently,
when I config weighted balance 0:10:0:0:0 , it’s OK
but when I increase just one (or 2,3,4,5) more line (ex 10:10:0:0:0), it’s not OK :
Ex : I log in webmail World Client , it logs out immediately . so i can not login wordclient to check mail.
Please help,
Thanks and best regard !


#2

I believe your webmail is using protocol HTTPS. If so, please ensure the HTTPS Persistence rule is the top priority as below.


Hope this help.


#3

I examine this issue with each line one
It’s Ok when using just one line (any line) and there is problem when using 2 or more
the webmail is using protocol HTTP
And
before still applies



#4

Look like the webmail server doesn’t accept different source IP for the same client connection. I suggest using Priority rule to route the traffic for webmail. Please find the screenshot below:-



#5

Thank you so much !
but also a small issue, I creates a new rule like your screenshot , Algorithm is enforced, but it’s not working if Destination is “Domain name”,
so I change it to IP address and it works


#6

Hi,

May i know what is the firmware version running for the Balance 580 ? Beside that may i know Balance 580 act as the local DNS server for the LAN client ?

Thank You


#7

Hi,
Model Peplink Balance 580
Firmware 5.4.9 build 2573
DNS server run on a Windows Server.
Thank you


#8

LAN client needs to use Balance 580’s LAN IP as DNS server. If this is not possible, please remain using destination IP instead of domain name.


#9

Clients use Balance 580’s LAN IP as DNS server + Destination is domain name : it’s not impossible .
My network : Lan - firewall - peplink balace
Thank you !


#10

Understood. Please remain using outbound rule with destination IP.

Hope this help.