Web blocking update failed


#1

Balance 210. Firmware 7.0.0. These messages are in my system log repeatedly. Is this a known issue?

Jun 09 10:34:10 Web blocking: An update for Web blocking DB is available.
Jun 09 10:32:57 Web blocking: Activation failed
Jun 09 10:32:57 Web blocking: Category lists integrity check failed or old database detected.
Jun 09 08:58:21 Web blocking: Activation failed
Jun 09 08:58:21 Web blocking: Category lists integrity check failed or old database detected.
Jun 09 08:14:30 Web blocking: An update for Web blocking DB is available.
Jun 09 08:13:17 Web blocking: Activation failed
Jun 09 08:13:17 Web blocking: Category lists integrity check failed or old database detected.
Jun 09 03:20:16 Web blocking: An update for Web blocking DB is available.
Jun 09 03:19:03 Web blocking: Activation failed
Jun 09 03:19:03 Web blocking: Category lists integrity check failed or old database detected.


#2

This was fixed in v7.0.1. Anyway, I need your favor to open ticket to recover the DB then only upgrade to v7.0.1 to prevent this problem re-occurs.

Thanks.


#3

Case is opened. I don’t know what you mean by “recover the DB”. I see that 7.0.1 is available. Can I upgrade now, or wait for you to do something?

Don


#4

Please let us doing database recovery then only upgrade to v7.0.1.

Thanks.