Web Admin Disabled

Hello guys, I bought a version of FusionHUB a couple of months ago. It was working fine for a while, but now I got 2 red messages on VMware Player:

Cannot Connect to Incontrol Server
Web Administrator Disabled

Now in web admin I can’t change any setting, it’s stuck.

how could I fix this?

thank you.

Could you please create support ticket here with sending us the serial number of FusionHub?