Web admin denied


#1

Hello guys,

I am using a pepwave max HD2 for doing VPN site to site connection. The VPN works good.
The problem i have concern the WAN web admin access, in System–>admin security–> i proceeded as follow:[TABLE=“class: form_table, width: 1”]

CLI SSH

Enable

CLI SSH Port

Default

[TR=“class: mgt_port_only”]
CLI SSH Access

			LAN Only 				LAN/WAN 			

[/TR]

Security

			HTTP 				HTTPS 				HTTP / HTTPS 			

Web Admin Port

Default

[TR=“class: mgt_port_only hub_phylan_only”]
Web Admin Access

			LAN Only 				LAN/WAN 			

[/TR]
[/TABLE]
However the connection to the admin interface still doesnt work through the WAN.
it seems like all what i configure are not taken into account although modifications are saved and then applied in the pepwave.

I have another pepwave used for VPN site to site which works very well with wan admin access.

Could you please help me ?

[TABLE=“class: form_table, width: 1”]
[TR=“class: tabletitle, bgcolor: #000000”]
Device Information
[/TR]
[TR=“class: tablecontent2, bgcolor: #E6E6EB”]
Model:
[INDENT=4]Pepwave MAX HD2[/INDENT]

Firmware:
[INDENT=4]6.2.2 build 3008[/INDENT]

[/TR]
[/TABLE]

Roukoz


#2

Hello,

Are you trying to access the device using the WAN IP locally, remotely or on the otherside of the VPN?

If accessing it remotely I would ensure that the WAN IP is able to be pinged (Assuming it is a Static Public).

You may want to open a support ticket so we can go over more in depth information or PM me the details of the IP’s of the WAN that is being used.


#3

Hello Jarid,
As i am in a vpn tunnel i try to access the device remotly using the LAN IP. The lan Ip is also pinged remotly without any problem.

I dont know the public ip wan, because the device is connected through the wan WIFI with a captif portail.

My vpn tunnel is built with dynamic IP from this side.
Do you thing a firewall located in the middle could bloque my http admin connection?
Thank you
Roukoz


#4

Hi,

  1. Please ensure remote LAN IP route into correct path. You may perform trace route to confirm.

  2. Please ensure Default rule of Internal Network Firewall Rules set as Allow.



#5

Hello,
It’s already set as allow for **Internal Network Firewall Rules **and remote LAN IP is routed into correct path. Ping is OK.
But i still don’t have admin access remotly :frowning:
Any other idea please ?


#6

Hi,

Please open ticket for us to check further. Can’t guess anymore here.

Thank you.