Warranty expired. Firmware upgrade possible from 5.x to 6.x?


#1

Hi,

from this url http://www.peplink.com/knowledgebase/obtaining-your-free-firmware-license-key/
i read that i can obtained the Unlock Key, but it’s possibile if my warranty is expired?

I tried to add my peplink balance 20, but i obtain message is “Already registred”.

Can you help me?

O.Caruso


#2

Please PM your serial number to me and I will look into this. Thanks.


#3

My Peplink Balance Serial Number in question, is 1824-4DB2-21C0. Can I update my firmware from 5.1 to 6


#4

WildBillWC, you have an original rev1 Balance 310 that is almost 6 years old and cannot be upgraded past 5.x firmware. Thanks.


#5

Hello Tim,

I have same problem with device: 1824-7233-96D5


#6

This is a Balance 580. What kind of problem are you having?


#7

Sorrty, for 580, with serial number: 1824-9ECB-8550 I can not preform upgrade, as it says, allready added ? how to resolve this ?


#8

This device has already been registered, where did you get it from?


#9

e-bay about 1 year ago…


#10

I followed up with you via your PM, you should be good to go now.