Warranty Expiration notice via InControl2

Product Discussion Feature Requests
1

Hello Peplink Team,
One of our clients brought up a good question today. They were wondering if there was a way in InControl2 to setup email notifications of when the device is set to expire. I would think a 30 day notice would be sufficient, but maybe having a few options would be helpful to some. Thank you for your time and consideration in this matter.

Warm Regards,
Jon Grote
Frontier Computer Corp.

2

Hi Jon,

This is our current practise. Customer will receive an e-mail notification from our system (not InControl2) 30 days prior to the expiry date.

1 Like
3

Hi Jon,

Thank you for your suggestion. It does make sense. We will implement it accordingly! The notification e-mail will provide a link to allow you to extend the warranty easily.

Regards,
Michael

1 Like
4

Thanks Michael,

I think this will be a very nice feature to have, and the added link to purchase extended warranty is brilliant!

Thanks Again,
Jon Grote

5

The link is not responding I have 150 Pepwaves I need to extend the warranty what do you suggest