WAN: Starlink (Priority 1) disconnected (No cable detected)

Product Discussion Pepwave MAX
24

I have two Starlink HP units and they have done this on my BR2 Pro 5G for over a year. I filed a ticket with Peplink support, and they were never able to figure it out. Their suggestion was to put a switch in between the Starlink and the BR2 which isn’t a long term solution.

The only way I’ve been able to get this to work is ensure that the BR2 boots up first, then reboot the Starlink HP. 99% of the time this works.

25

Boot up order doesn’t seem to make a difference for me. Last night, the Starlink app actually said I needed a new cable. We’ll try that and see if it helps things out. Of course, since these aren’t cables that can be bought… and I’m in an RV… that’s problematic.

26

I bought a POE injector and that did the trick. It’s all working great now.