WAN lost connection: firmware version: 7.0.1

[sitloongs]

Please open a support ticket here for support team to check.

Please make sure you submit the diagnostic report downloaded from the device when the issue happen for support team to investigate.

Obtaining a Diagnostic Report from a Peplink Balance or Pepwave MAX Device

At times you may be requested by Support to provide a Diagnostic Report. Or, when opening a new ticket, you can also attach one together with descriptions and reproducibility of your issue. Please follow the steps below to obtain a Diagnostic Report from a Peplink or Pepwave device: Connect to the Web Admin Interface with a web browser. Go to Status > Device. Click the Download button next to the Diagnostic Report field. A prompt will appear for saving the file containing the Diagnostic Re…