Device Event logs is full of:
WAN : WAN1 disconnected (no cable detected)
Same for WAN2 and it’s every minute
I have tried different settings for health checks - but nothing…
[4 WAN links in use]
Hi Coops99,
There could be several reasons for this error message.
First of all check the WAN connections, are they stable?
If the WAN connections are stable, check the cabling.
If the cabling is fine there could be a problem with the WAN Port negotiation speeds.
If you log a ticket with the support team, we’ll help you find out what is wrong.
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Issue was WAN speeds - resolved by support
Changed:
upload and download bandwidth to real values from each ADSL link
Physical connection speed to 100mbs
No more disconnects!
Who network more responsive as it was causing packet loss on LAN side too
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Frequently wan disconnection issue facing in Balance One core device. Can you please help me out for this.
Dear Support Team,
I’m reaching out to report a recurring issue with our Balance One Core device. Despite being connected for only a minute, we’re experiencing frequent WAN disconnections, triggering multiple email notifications. This is significantly impacting our operations.
Could you please assist us in troubleshooting and resolving the WAN disconnection issue? We’d appreciate any guidance or support in getting our device up and running smoothly.
Please post a ticket here: https://ticket.peplink.com/
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