WAN Interface Offline Notification Delay in InControl 2

Product Discussion InControl
1

Hello,
I am looking to receive an email notification when a WAN interface goes offline.
I found the “WAN Up / Down” option under Notifications in InControl 2, which is great.
However, I would like to receive the notification only if the WAN interface has been down for more than a specific number of minutes.
I assumed this could be configured using the “Alert Delay” setting, but it seems that’s not the case.
Two questions:
Can I achieve this delay in notifications using inControl 2, or would SNMP be a better option for this requirement?

If I understand correctly, the “Alert Delay” setting sends the alert after the specified number of minutes. In what scenarios is this setting typically used?

Thank you for your help!
Best, Matthias

1 Like
2

That is what that setting is for- if you set the delay to say 5 minutes, if the wan link goes down and comes back up in 3 minutes, it won’t alert.

3

Thank you for the clarification.
I was confused by the wording and its interpretation because in the Alarm Device Online/Offline section, it refers to “Offline for more than…” which is self-explanatory.