VSAT don't get internet through MAX HD2 WAN connection

Product Discussion Pepwave MAX
1

I have a problem with a MAX HD2 where I have connected GSM internally, externally Mobile data modem on Wan 1 and VSAT on Wan2.
I do not get internet through the VSAT interface, it takes a few pings, but then it stops completely, no data traffic goes through.
When I connect to the same VSAT port in the VSAT switch, the traffic goes perfectly, but not through the HD2 device.
A static IP corresponding to the VSAT switch is set. 192.168.101.250/24 and GW 192.168.101.1
When I ping from HD2, it pings on all mobile interfaces, but not on VSAT on WAN 2
Does anyone understand what is wrong with the layout.

Bdr. Idar Flø

2

Does the HD2 mark the connection as down / red on the dashboard when you lose connectivity?

What health check are you using on WAN2? I would suggest you change it to ping with the VSAT modem as the target.

3

The connection is green when on priority and yellow when stand by, I changed the health check to ping the GW address 192.168.101.1 on Host 1 and then the light become red, added Host 2 to 8.8.8.8, now I can ping www.google.com in the tools.
The WAN 2 light is swiching between red and yellow, WAN failed ping test

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4

What does the event log say? Does it just say health check failed or are there any other messages there?

5

I’ll try to find information from event log when the wessel is online again, i asume that tey have disconnected the VSAT and bypassed so they have some communication directly from the VSAT modem.

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6

I think I see the problem…

According to your screenshot you have the same subnet assigned to vlan 20 - admin as the VSAT, both are 192.168.101.0/24 this is likely causing you some routing table issues.

Can you get the vsat modem changed to another subnet to remove the conflict and test again?

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