Vpn problem


#1

i cant set up a pptp server in the peplink 380 i made the settings like the article show

but it isn’t work the connection from the client stops when registering the computer in the network
the peplink event show that the authentication is filed although i use a local user account

what can i do to solve this problem ?


#2

The first thing to check is to make sure that your Balance 380 is running on the latest firmware.

And if the issue persists we will then want to take a closer look at it by submitting a support ticket at http://www.peplink.com/contact/support/

Please be sure to reproduce the error and download a diagnostic report and send it along when submitting your support request. Instruction to obtain a diagnostic report from a Peplink Balance is available at http://www.peplink.com/index.php?view=faq&id=31&path=20.

Thanks,
Kurt